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ROI CASE STUDIES
Client Case Studies
Over the past 10 years, WorkForce Software has helped many organizations simplify complex labor polices and processes, better manage compliance regulations, improve efficiency, and significantly reduce labor costs. See what our clients say about WorkForce Software!
Education
Processing more than 200,000 timesheets annually, the Ohio University payroll departmentmanually prepared and calculated each timesheet. A minimum of four university employeesperformed a task on a single timesheet before it reached the payroll department.
Similar to other organizations not using an automated software system for workforce management processes, the Parkway School District’s timekeeping processes were labor intensive and timeconsuming. The various departments used disparate databases, which created issues with accurate timekeeping and accrual tracking, and the inability to track time to an activity.
Entertainment
Activision Blizzard game division had 14 different methods for collecting time, attendance and project information. Various paper timesheets, spreadsheets, time clocks, and multiple online systems were used to collect data, and the company used ADP for payroll processing and Oracle’s Project Accounting system for tracking projects.
Financial Services
“We needed to collect time, manage timesheet approvals, and track accrual balances more efficiently,” said Sr. Operations Officer Ken Allwoerden, Wilmington Trust. “We chose WorkForce Software’s EmpCenter to automate these processes because it was easier for staff members to use.” Wilmington Trust wanted a system that would meet its workforce management needs for staff members, including management, Human Resources, and payroll personnel.
Insurance
Prior to selecting WorkForce Software’s EmpCenter Online solution, The Phoenix Companies went through a long, manual, paper-based process to collect time and track attendance. The Phoenix Company had anywhere from 60 to 80 administrative people collecting paper timesheets from 1,500 employees and then keying that data into a spreadsheet. The company also manually calculated complex accrual rules. The manual processing created a number of issues, including time recording errors, missing time-off requests, as well as a high number of unapproved timesheets so employees could be paid for time not worked. Now the process takes 10 minutes and the company saves $500,000 annually using EmpCenter.
Manufacturing
Carhartt needed to automate timekeeping and project tracking to increase accuracy and speed. The company wanted the ability to consolidate the data so it could look at the big picture, such as breakdowns on cost, production, resource allocation, and more.
GSI’s payroll department used a tedious system that required time and attendance data to be exported into an Excel spreadsheet and then re-entered into the HR and payroll system. There were no checks and balances and employees could clock buddies in and out, or supervisors would change timesheets to eliminate tardy reports.
KICKER was looking for easier methods to collect time. Before implementing WorkForce Software’s EmpCenter solution, hourly employee time was collected at each employee’s computer, with salary and hourly time being entered manually into the payroll software to generate paychecks.
Retail
Prior to using WorkForce Software’s EmpCenter® solution, WSBC used three homegrown systems for time and attendance. Timekeepers had to collect employee information from all three systems and then enter the data into the payroll system to generate paychecks. The process was lengthy, and getting information entered into the payroll system on time was a continuous problem.
Services
Wackenhut Services, Inc - Savannah River Site is the security contractor on a 300-square mile government/state site, and its headquarters is an administrative, law enforcement, and training complex. “It was difficult getting employee timesheets in on time from the multiple field locations and getting accurate information into the payroll system,” said Larry Adcox, manager of information resource management at Wackenhut Services. “Having a manual process leaves room for calculation errors, missing time-off hours, or data entry errors.”
Utilities & Energy
Automating time collection at the Metro District was a decade-long goal. Documenting employee work hours was a manual, paper-based process that was time consuming and difficult to reconcile as there were multiple systems to enter time and labor information. Employee hours and exceptions were tracked using paper timesheets.
One of the most important goals for OCSD was to eliminate the manual processing of paper timesheets. The process for submitting time was long and tedious. On a weekly basis, employees would turn in Excel worksheets or handwritten timesheets to their supervisors.
UI is a New Haven, Connecticut-based regional distribution company that provides electricity and energy-related services to more than 320,000 customers in municipalities in the Greater New Haven and Bridgeport areas. When it came to workforce management, the major issue for UI was the complexity of its business rules, including pay policies, federal and state compliance, and the bargaining union contract compliance. All of which included manual processes or calculations. The existing system required timekeepers to enter employee time into the system from paper timesheets submitted by 1,000 employees.
In Vectren's former system for tracking time and attendance, there was little real-time validation and the interfaces needed to be maintained by in-house programmers. The company also faced challenges in the areas of project accounting and accommodating its union’s complex payroll rules.
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