services
ROI WHITE PAPER
ROI CASE STUDIES
Customer Education – EmpCenter® Workforce Management
WorkForce Software is now an approved provider for RCH credits through the American Payroll Association.
Whether you’re getting ready to launch EmpCenter throughout your organization, or you have new hires in need of training, WorkForce Software’s Customer Education is available with a full range of courses, materials, and methodology tailored to your organization’s unique needs.
Based on customer experiences, this training methodology is the most efficient way to get your organization ready for a new workforce management solution. We have classroom and train-the-trainer methodologies targeted at specific functional roles within each organization. For example, an HR director will use the system differently than an average employee might, and an IT director will use the system differently than a payroll manager would. Our trainers take this into consideration when creating a program that provides the most value to our customers.
Customer Education includes a variety of courses in the following areas:
- Prepare for defining your workforce management requirements
- Prepare for installing, testing and deploying EmpCenter
- Using EmpCenter – employees and managers
- Technical support of EmpCenter
- Business rule configuration within EmpCenter
