Our consultants help you integrate industry best practices garnered from years of experience into your workforce management processes to ensure a successful implementation of EmpCenter®. Our process begins with identifying your workforce management needs.  We then create a plan to configure EmpCenter to meet your unique business rules and ensure you are in compliance with all government regulations and your internal HR, payroll, and applicable union policies. Project management and regular communication throughout the implementation of EmpCenter ensures that the results meet and exceed your expectations.

To ensure your success, WorkForce Software offers a full range of implementation services, including project management and planning, requirements gathering, compliance analysis, system configuration and installation, interface integration, business rule and compliance configuration, and system testing.

Implementation Methodology
WorkForce Software’s pre-defined industry templates, discovery surveys, and proven workforce best practices ensure a successful implementation. Defining all workforce management requirements during the discovery phase is essential to a successful implementation. Critical components to the discovery survey include:

• Interfaces with HR, payroll, work management, and ERP systems
• Time collection methods
• Activity based costing
• Process workflows
• Attendance rules and discipline/point tracking
• Scheduling requirements
• Pay policies, including overtime, shift premium, holidays, rates of pay, and premium pay
• Benefit/time off accruals
• Government regulation compliance, including FMLA and FLSA

Prior to configuring EmpCenter, our consultants works with you to ensure each and every aspect is thoroughly understood and defined.